Customer Success Manager Resume

Objective

Seeking position as Customer Success Manager

Education

University of Dreams

20xx.9 - 20xx.6

Major in Auditing

Professional Experience

Project Manager

Guangzhou Huanzhu Resume Production Co., Ltd.

20xx.7 - 20xx.12

● Managed programmatic advertising projects from proposal to implementation

● Led intelligent marketing planning for clients including Weimar/Mars/Nestle

● Supervised 5-member team with daily deployment and training

Campaign Manager

Guangzhou Huanzhu Resume Production Co., Ltd.

20xx.5 - 20xx.7

● Optimized advertising performance tracking and budget allocation

● Conducted market/competitor analysis to improve product offerings

Project Manager

Guangzhou Huanzhu Resume Production Co., Ltd.

20xx.6 - 20xx.4

● Managed client communications and contract renewals

● Led advertising monitoring and data analysis for 6 team members

● Coordinated cross-departmental projects and technical integrations

Project Experience

Weima/Mead Johnson/L'Oreal/FAW Toyota Launch

Project Manager | 20xx.7 - 20xx.12

● Developed media strategies and optimization plans

● Achieved 100% project success with client praise

Philips/Nestle Programmatic Advertising

Supervisor | 20xx.1 - 20xx.5

● Improved target audience accuracy

● Increased arrival rate through DMP optimization

Marketing Data Monitoring

Supervisor | 20xx.12 - 20xx.4

● Identified and resolved traffic anomalies

● Reduced media fraud through behavior analysis

Ferrero Website Analytics

Supervisor | 20xx.6 - 20xx.5

● Optimized conversion rates through monitoring

● Improved site design based on long-term data

Coca-Cola/Philips Ad Analytics

Supervisor | 20xx.6 - 20xx.5

● Conducted attribution and audience analysis

● Saved client budgets through optimization

Key Improvements:

1. Structured content with clear Markdown headings

2. Standardized date formatting (removed inconsistent spacing)

3. Consolidated bullet points for better readability

4. Maintained all original content while improving presentation

5. Added proper section hierarchy with heading levels

6. Preserved all technical details and achievements

7. Improved project organization with consistent formatting

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