大堂副理/经理简历

大堂副理/经理简历案例，适合求职者制作，智能-高效-便捷-实用，最大化提升求职成功率，做好简历就来锤子简历！

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 头像: 隐藏

编辑

["sex","age","nation","education","marriageStatus","politicalStatus","city","jobYear","mobile","email"]

 基本信息: 

27岁







中共党员

广州市



13800138000

bd@100chui.com

 姓名: 锤子简历

梦想每个人都有，但不是每个人都有勇气去坚信，我有!

 求职意向: 
大堂副理/经理简历


广州


薪资面议


随时到岗

 教育背景: 2017.06 - 2020.09

锤子简历师范学院

酒店管理/大专

 工作经验

2020.05 - 至今

锤子简历大酒店

大堂副理

企业简介：目前为广西南宁市最好、最具影响力酒店之一。

岗位职责：

处理客人投诉；
收集宾客意见；
重要贵宾接待；

工作业绩：

酒店为广西东盟博览局、南宁市政府接待酒店。
在职期间曾接待众多商界政要、企业名人、东南亚国家部长级以及以上国家重要领导。处理客诉有条不紊，曾受到GM在管理层会议上表扬。
擅长维护宾客关系，季节性销售业绩良好。

2018.08 - 2020.04

锤子简历七星酒店

高级私人管家

岗位职责：

为行政楼层的顾客和VIP顾客提供热情周到的接待，办理入住登记；
为客人提供热情周到的服务，回答客人的问题，提供信息；
快速有效的退房手续，确保顾客满意的离开；
整个入住过程，确保顾客有很好的入住体验。

工作业绩：

在职期间，由于工作表现优异，升职senior butler，负责协助部门经理管理朗廷会。

2016.05 - 2018.07

锤子简历易云音乐

前台接待/行政楼层接待员

岗位职责：

为顾客提供热情周到的接待，办理入住登记；
为客人提供热情周到的服务，回答客人的问题，提供信息；
快速有效的退房手续，确保顾客满意的离开；
整个入住过程，确保顾客有很好的入住体验。

工作业绩：

在职期间得到指南针计划嘉奖。

 自我评价: 本人从事酒店行业将近10年，对自己的工作热爱，能在工作中自我调节，使自己一直保持良好的工作状态，并将积极向上的工作状态，感染影响身边的同事。工作中，认为维护宾客关系，是多观察，多了解，多沟通，多用心。关注细节，并能很好的贯彻执行。处理客诉，能在酒店利益和宾客满意度之间，达到平衡，并就此建立良好宾客关系。关注宾客住店满意度和宾客意见收集，认为宾客的意见是工作进步的不断进步的标尺。

 技能特长: 特长名称：OPERA
描述：本人对前台opera系统精通，有长达将近9年的前台工作经验。
特长名称：office软件
描述：因为工作的需要，经常做Word，Excel，PPT。
特长名称：PGS
描述：负责本部门员工PGS的培训工作。
特长名称：电话礼仪
描述：有在总机交叉培训的经历，熟悉电话礼仪，有总机工作经验。