售后技术支持简历

售后技术支持简历模板使用便捷-高效-实用，高效提升求职效率，做高质量简历就用锤子简历。

.resume_main[data_color] .skill_item .skill_slider span::before{background-color:${color};} .resume_main[data_color] .skill_slider s i{background-color:${relative_skill_color};} .resume_main[data_color] .skill_style_01.skill_item .skill_slider s {border-color:${relative_skill_color};} .resume_main[data_color] .skill_style_01.skill_item .skill_slider s i{background-color:${relative_skill_color};} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="average"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="average"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 #ccc, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="good"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="good"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="advanced"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="advanced"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 #ccc, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="expert"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="expert"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 ${relative_skill_color}, 120px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="average"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 #ccc,63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="good"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="advanced"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 #ccc,81px 0 0 #ccc;} .resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="expert"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 ${relative_skill_color},81px 0 0 #ccc;} .resume_main[data_color] .hobby_item .hobby_item_con .hobby_item_list a.alifont{border-color:${relative_hobby_color};color:${relative_hobby_color}; } /* �� */ .resume_main[data_color] .resume_cover .cover_html svg [data-svg="fill"] {fill:${color};} .resume_main[data_color] .resume_cover .cover_html svg [data-svg="stroke"] {stroke:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-svg="fill"] {fill:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-svg="stroke"] {stroke:${color};} .resume_main[data_color] .resume_letter .letter_html svg [data-fill="fill"] {fill:${color};} .resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_avatar{border-color: ${color};} .resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_content{background:${color}} .resume_main[data_color] .resume_cover[data-type="07"] .cover_item_list a.alifont{color: ${color};} .resume_main[data_color] .resume_cover[data-type="08"] .resume_cover_content::after{background:${color}} .resume_main[data_color] .resume_cover[data-type="09"] .resume_cover_content{background:${color}} .resume_main[data_color] .resume_cover[data-type="09"] .cover_item_list a.alifont{color: ${color};} .resume_main[data_color] .resume_cover[data-type="10"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="11"] .resume_cover_content{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="14"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="15"]{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="19"] .resume_cover_word::before{background-color:${color}} .resume_main[data_color] .resume_cover[data-type="20"]{background-color:${color}} .resume_main[data_color] .resume_letter[data-type="06"]{background-color:${color}} .resume_main[data_color] .resume_letter[data-type="12"]{background-color:${color}}

 头像: 隐藏

编辑

["sex","age","nation","education","marriageStatus","politicalStatus","city","jobYear","mobile","email"]

 基本信息: 女

28岁



本科

未婚

中共党员



4年经验

13800138000

BD@100chui.com

 技能特长: 沟通能力精通

执行能力精通

学习能力精通

+

 姓名: 锤子简历

偏执症的路上，往左是疯子，往右是天才。我都不是，我只是执着，同时也变通。

 求职意向: 
售后技术支持


广州


面议


随时到岗

 教育背景: 2014.09 - 2018.06

锤子简历大学

计算机与信息技术

GPA：3.72/4（专业前10%） GRE：324

 工作经验

2019年12月 - 至今

锤子简历信息有限公司

售后技术支持

负责重新建议和架构三星电子在全国售后业务流程及内容，同时对三星零配件政策、流程、服务系统进行调整完善。
负责三星电子在全国的B2B客户的售服企划和管理。针对特殊大客户制定专属的售后服务政策及流程、开发B2B专有供应渠道，建立B2B专有服务网络、大幅度提高用户服务体验、大客户留存率提高近10%。
单独负责西南地区三星电子产品重大事故投诉处理、产品维修退换等工作，并监控管理地区198家售后服务中心，为区域负责人进行日常业务指导，维护区域与上海地区媒体、相关政府部门的日常关系。

2018年3月 - 2019年12月

锤子简历科技有限公司

售后技术支持

通过邮箱，微信群，电话等媒介工具解答客户疑问，最多时一天内处理多达200余件客户案件；并通过积累日常咨询问题，总结规范服务流程，提出产品系统的优化建议、产品选代需求，大幅提升用户体验。
根据日常运营的经验及客户反情、负责售后服务流程及话术优化、定期分析优先客户配置需求并给出月报、向产品团队提出建议。
在职期间，客户投诉率降低5%，服务满意度提升34%，成功的降低了客户流失率27%。

 自我评价

Evcel(熟练堂握数据透视、基础函数等)，PPT(熟练)，SOL(熟练)、C++(熟练
本人有电工进网作业许可证，对待工作踏实，认真，并且极富工作和团队精神，因此在工作和生活中结交了许多朋友，具有良好的适应性和熟练的沟通技巧，相信能够协助主管人员出色地完成各项工作。综合素质佳，能够吃苦耐劳，忠诚稳重坚守诚信正直原则，感谢您在百忙之中阅览我的简历，静候佳音！