{"m1":["resume_head","resume_name","resume_base_info"],"m2":[],"m3":["resume_job","resume_edu","resume_skill","resume_work","resume_internship","resume_honor","resume_project","resume_portfolio","resume_school_info","resume_hobby","resume_summary"],"m4":[]}
.resume_main[data_color] .skill_item .skill_slider span::before{background-color:${color};}
.resume_main[data_color] .skill_slider s i{background-color:${relative_skill_color};}
.resume_main[data_color] .skill_style_01.skill_item .skill_slider s {border-color:${relative_skill_color};}
.resume_main[data_color] .skill_style_01.skill_item .skill_slider s i{background-color:${relative_skill_color};}
.resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="average"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="average"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 #ccc, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;}
.resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="good"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="good"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 #ccc, 96px 0 0 #ccc, 120px 0 0 #ccc;}
.resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="advanced"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="advanced"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 #ccc, 120px 0 0 #ccc;}
.resume_main[data_color] .skill_style_04.skill_item .skill_slider[data_level="expert"] i,.resume_main[data_color] .skill_style_07.skill_item .skill_slider[data_level="expert"] i{box-shadow:24px 0 0 ${relative_skill_color}, 48px 0 0 ${relative_skill_color}, 72px 0 0 ${relative_skill_color}, 96px 0 0 ${relative_skill_color}, 120px 0 0 #ccc;}
.resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="average"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 #ccc,63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;}
.resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="good"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 #ccc,72px 0 0 #ccc,81px 0 0 #ccc;}
.resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="advanced"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 #ccc,81px 0 0 #ccc;}
.resume_main[data_color] .skill_style_08.skill_item .skill_slider[data_level="expert"] i{box-shadow:9px 0 0 ${relative_skill_color}, 18px 0 0 ${relative_skill_color}, 27px 0 0 ${relative_skill_color}, 36px 0 0 ${relative_skill_color}, 45px 0 0 ${relative_skill_color},54px 0 0 ${relative_skill_color},63px 0 0 ${relative_skill_color},72px 0 0 ${relative_skill_color},81px 0 0 #ccc;}
.resume_main[data_color] .hobby_item .hobby_item_con .hobby_item_list a.alifont{border-color:${relative_hobby_color};color:${relative_hobby_color}; }
/* ������ */
.resume_main[data_color] .resume_cover .cover_html svg [data-svg="fill"] {fill:${color};}
.resume_main[data_color] .resume_cover .cover_html svg [data-svg="stroke"] {stroke:${color};}
.resume_main[data_color] .resume_letter .letter_html svg [data-svg="fill"] {fill:${color};}
.resume_main[data_color] .resume_letter .letter_html svg [data-svg="stroke"] {stroke:${color};}
.resume_main[data_color] .resume_letter .letter_html svg [data-fill="fill"] {fill:${color};}
.resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_avatar{border-color: ${color};}
.resume_main[data_color] .resume_cover[data-type="07"] .resume_cover_content{background:${color}}
.resume_main[data_color] .resume_cover[data-type="07"] .cover_item_list a.alifont{color: ${color};}
.resume_main[data_color] .resume_cover[data-type="08"] .resume_cover_content::after{background:${color}}
.resume_main[data_color] .resume_cover[data-type="09"] .resume_cover_content{background:${color}}
.resume_main[data_color] .resume_cover[data-type="09"] .cover_item_list a.alifont{color: ${color};}
.resume_main[data_color] .resume_cover[data-type="10"]{background-color:${color}}
.resume_main[data_color] .resume_cover[data-type="11"] .resume_cover_content{background-color:${color}}
.resume_main[data_color] .resume_cover[data-type="14"]{background-color:${color}}
.resume_main[data_color] .resume_cover[data-type="15"]{background-color:${color}}
.resume_main[data_color] .resume_cover[data-type="19"] .resume_cover_word::before{background-color:${color}}
.resume_main[data_color] .resume_cover[data-type="20"]{background-color:${color}}
.resume_main[data_color] .resume_letter[data-type="06"]{background-color:${color}}
.resume_main[data_color] .resume_letter[data-type="12"]{background-color:${color}}
.resume_main[data_color] .default_html svg path{fill:${color};}
.resume_main[data_color] .resume_m3 .resume_item:before{background-color:${color}80;}
.resume_main[data_color] .resume_m3 .resume_item.first_item_show:before{background-color:${color};}
.resume_main[data_color] .resume_item.time_item dd:after,.resume_main[data_color] .resume_item.time_item dd:before{border-color:${color};}
["sex","age","nation","education","marriageStatus","politicalStatus","city","jobYear","mobile","email"]
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基本信息
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姓名
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锤子简历
偏执症的路上,往左是疯子,往右是天才。我都不是,我只是执着,同时也变通。
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教育背景
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2014.09 - 2018.06
锤子简历大学
计算机与信息技术
GPA:3.72/4(专业前10%)
GRE:324
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工作经验
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2019年12月 - 至今
锤子简历信息有限公司
售后客服
- 负责管理组内每一位员工的月度绩效考核,分析员工的优缺点,教导员工如何制定自身的职业规划,并保证服务质量达到客户满意;
- 负责项目的日常运作,确保项目能够满足客户的KPI,进行数据分析与整合,跟踪报表中存在的问题并采取相应的措施加以改进;
- 管理组内员工以及项目,根据每个员工平时的表现来安排相关的培训;
2018年3月 - 2019年12月
锤子简历科技有限公司
售后客服
- 对公司各店的销售和租赁数据进行统计和分析,以完善客户管理,及为公司的决策提供数据支持;
- 安排所有调律师每天的上门服务,并跟进完成情况,监督其服务是否规范;
- 收集整理每台钢琴的上门维护记录,以便了解每台琴的状况和安排下次维护;
- 接待新老客户电话,微信,到店等咨询,解答或处理客户的问题。对于转介绍的新客户,根据客户要求推荐适合的钢琴,必要时邀约到店体验,促成交;
- 定期或不定期回访客户,了解钢琴使用情况,解答或处理客户的问题,不断提高客户满意度;
- 联系租期即将到期的客户,尽量促成续租或转购买,降低退琴率,并起草相关合同,办理相关手续;
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项目经验
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2021年3月 - 2021年11月
项目工程
售后客服
- 推进公司的售后服务五星级服务体系建设大幅度提升品牌的口碑;
- 负责质保期内、外设备的维护、维修及保养;
- 负责售后服务信息的收集,把设备故障情况整理、汇总并反馈;
- 组织品牌公司、零售客户进行定期回顾和总结,评估和调整,向品牌方争取年度预算中的各项资源支持;
- 负责制定品牌的渠道规则;
- 负责对商品的库存进行管理和控制;
- 收集客户对公司售后人员以及产品设备的合理化建议,把相关问题反馈至相关部门。
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自我评价
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本人对待工作踏实,认真,并且极富工作和团队精神,因此在工作和生活中结交了许多朋友,具有良好的适应性和熟练的沟通技巧,相信能够协助主管人员出色地完成各项工作。综合素质佳,能够吃苦耐劳。感谢您在百忙之中阅览我的简历,静候佳音!
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作品展示
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+(支持jpg/png格式,单张图片不超过2M,最多支持添加8张图片)